What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    URGENT: You Disabled my forms in the middle of the campain!

    Asked by Softex on July 19, 2017 at 09:33 AM

    Hello,

    I just sent you an email with a document to ask for the non profite organization signature.

    Meanwhile I only have 5 active forms, but you disabled all them! I need to have my forms back ASAP, I'm in the middle of the campains.

     

    Looking forward to hear from you

    Thank you

    Sabrina

    Page URL:
    https://form.jotformz.com/60944475849673

  • Profile Image
    JotForm Support

    Answered by david on July 19, 2017 at 12:33 PM

    I checked your account and it looks like our system mistook one of your forms for a phishing form.  I checked the form and it looks to be within our terms of use.  I activated your account and whitelisted the form.  Your account and forms should be usable once again.