What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Where's my form?

    Asked by gumby3861 on July 19, 2017 at 10:09 AM

    I submitted a three page form on July 17, 2017. 

    When I hit submit, a pop up stated that the processing could take a couple of hours.

    It has now been over 36 hours and still no form.

    What's the deal?


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    JotForm Support

    Answered by BDAVID on July 19, 2017 at 01:07 PM

    If you need to check your form submissions, simply log in to your account, and then select your form, and click on the "Submissions" button: https://www.jotform.com/help/269-How-to-View-Form-Submissions, in that way you  will be able to see who has submitted your form.

    If you are actually inquiring about the status of your submission, please note that JotForm is an online application that allows anyone to quickly create custom online forms. So, if you have concerns about the status of the submission you did, you need to contact the owner of the form, which is the person who created it, so try to click on the reply email option of the notification you received to contact the owner.