What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hi is it possible to remove branding.

    Asked by wwwjont on July 19, 2017 at 10:26 AM

    Hi,

    I have 2 jotform pages on my business website. I have noticed that a branding logo has appeared on one of the pages. When I try to remove the branding I am told that I must upgrade my account. I cannot afford the £20 per month because my business is relatively new and I don't have a lot of money coming in from the business at present. If the business picks up in the future I don't have a problem paying the £20 per month but can't afford it at the moment. Is it possible to have the branding removed without paying £20 per month.

    Any help would be greatly appreciated.

    Thanks
    John

    Page URL:
    http://www.onlinesupporteurope.com/File%20Upload/FileUpload.html

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    JotForm Support

    Answered by Jenny on July 19, 2017 at 10:48 AM

    Unfortunately it is not possible to remove branding without becoming paid user.In order to remove branding, you have to upgrade your account.