Hi is it possible to remove branding.

  • Profile Image
    wwwjont
    Asked on July 19, 2017 at 10:26 AM

    Hi,

    I have 2 jotform pages on my business website. I have noticed that a branding logo has appeared on one of the pages. When I try to remove the branding I am told that I must upgrade my account. I cannot afford the £20 per month because my business is relatively new and I don't have a lot of money coming in from the business at present. If the business picks up in the future I don't have a problem paying the £20 per month but can't afford it at the moment. Is it possible to have the branding removed without paying £20 per month.

    Any help would be greatly appreciated.

    Thanks
    John

  • Profile Image
    Jenny
    Answered on July 19, 2017 at 10:48 AM

    Unfortunately it is not possible to remove branding without becoming paid user.In order to remove branding, you have to upgrade your account.