- CrystalClareyAsked on July 19, 2017 at 12:31 PM
I only have 1 form with 0 submissions, yet I'm out of space?
When I copy the link to share, this is the copied link. Yet, when i click on it, shoes error form over quota.
- AIDANAnswered on July 19, 2017 at 02:14 PM
I have checked your account and found that it is in the overlimit status because you are currently using 119.93 MB of upload space whereas the limit of the Free status is 100 MB.
I also found that you have some deleted forms in the Trash folder and they contain submissions, which would explain the upload space usage.
For more information that would help you understand your account usage and limits, please see our guide here: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits
I hope this helps. If you need further assistance please let us know. Thank you.