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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to disable Email Notification when editing a submission

    Asked by seaba on August 13, 2012 at 06:52 PM

    Hi,

    I'm set up to receive email notifications when a submission is created on my form, which is what I want to have happen.

    But I'm also receiving email notifications when I edit the submission, which I don't want.  How do I keep the email notification when submissions are created, but get rid of the email notifications when they're edited?

    Thx!

    Page URL:
    http://www.jotform.com/?formID=21306286647961

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    JotForm Support

    Answered by Mike_T on August 13, 2012 at 07:12 PM

    Thank you for contacting us.

    As far as I know, there is no way to disable Email Notifications for Edit option. However, please note that we do not send Auto Responders on form Edit action.

    Please feel free to contact us if you need any further assistance.

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    JotForm Support

    Answered by NeilVicente on August 13, 2012 at 07:16 PM

    @seaba

    We've already discussed this topic more than a year ago.

    http://www.jotform.com/answers/35116-turn-off-email-notification-when-submissions-are-edited

    I assume you forgot about the said workaround, or does it not work for you now?

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    Answered by seaba on August 14, 2012 at 06:49 AM

    Thx for that info!  I've just come back to using Jotform after being away for a year, and I did forget about my previous correspondence.  Thx for answering me again!!

    I made both my email alerts auto responders and removed the notification, and now it works perfectly. 

    The only other thing is:  Is there a way to remove the message that comes up and covers the form after I make my edit?  It says

    Submission has been updated...

    I figured out I have to click on Larger Grid to get it to go away, but is there a way to not have it show up at all? 

    Thx for your speedy answers!

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    JotForm Support

    Answered by Mike_T on August 14, 2012 at 04:20 PM

    It is a pleasure to hear that Neil's solution is working fine for you.

    Unfortunately, mentioned update message is hard coded and that is not possible to bypass it. You can also reload your Submissions page using F5 key to get rid of that update message.

    Thank you for using our services.

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    Answered by NHSCreative on February 28, 2013 at 11:53 AM

    Can someone help me determine if my emails are auto responders or not? I want to receive confirmation of edits for the registar and nhs confirmation emails.  However, I don't want the lender to be notified everytime we edit a form.

     

    http://jotform.us/form/23466421792154

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    Answered by jefreylandicho on February 28, 2013 at 12:17 PM

    Can you please create a separate thread as the issue you have is entirely different from the thread topic. This will allow us to assist you much proficiently regarding your concern. Thank you