Email Notifications: Fields in email do not match with fields in form

  • ProTel
    Asked on July 19, 2017 at 3:02 PM

    Hi I'm having a problem with my business card ordering form. I made a few changes to the form recently including adding a new drop down box with Job Title options and changing the question and options on another existing drop down box. The job title drop down box is mandatory and is showing up on the form when employees fill it out but it doesn't show up on the completed form that is emailed to me after they submit it. The other drop down box is showing up and has the correct options but is showing the wrong question on the submitted form. How can I fix this?

     

    Michelle Weller

    Mid-Atlantic ProTel

    michelle.weller@myprotel.com

    304-264-3600 ext 105

     

    Jotform Thread 1203444 Screenshot
  • Chriistian Jotform Support
    Replied on July 19, 2017 at 4:13 PM

    Apologies for the inconvenience. It should work now. I sent submissions to your form. If you check your email, the message now looks like the screenshot below.

    Email Notifications: Fields in email do not match with fields in form Image 1 Screenshot 20

     

    Let us know if you need further assistance.