What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have a number of client's that I have set up on JotForms but can't remember the user name or password I set up for one client. What can I do?

    Asked by Mark Williams on August 13, 2012 at 07:32 PM
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    Answered by pinoytech on August 13, 2012 at 07:35 PM

    Hi Mark,

    Regarding on this case, can you please provide us Form URL or Form ID for further assistance?

    Thank you for contacting us!

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    Answered by Mark Williams on August 13, 2012 at 07:45 PM

    It's been quite a while ago and I can't find the form ID or the URL for it.  I guess I should just set up another account for them.

    Thanks!

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    Answered by pinoytech on August 13, 2012 at 07:47 PM

    It seems that you have a free account associated with the email address on your post above and using "kbkmark" as username of the account.

    Hope this help and if you need further assistance, feel free to contact us at anytime.

    Thank you!