Error when copying multiple cells in google spreadsheet

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    Ross Davis
    Asked on July 19, 2017 at 04:26 PM

    Me to on this same issue.  Form:  https://form.jotform.com/71735133769160

    I receive the error on any attempt to copy.  

    Thanks!

    Ross

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    jonathan
    Answered on July 19, 2017 at 04:30 PM

    We were able to identify the existence of this glitch. I have forwarded this thread to our higher team support.

    We will notify you here once fixed.

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    jonathan
    Answered on July 20, 2017 at 05:35 AM

    Our developer have now fixed the issue with copying multiple cells data in sheet used by google spreadsheet integration.

    The issue was related to Google spreadsheet cells that do not have borders on it.

    You can apply the fix in 2 ways on your form current google spreadsheet integration.

    #1 Redo the google spreadsheet integration of the form. Removing the integration and adding it back again to the form will update the related sheet in the spreadsheet integration.

    #2 Manually add the cells borders in the Sheet used in google spreadsheet integration. This should fix the issue without removing the existing google spreadsheet integration.

    Example:

     

    Let us know if issue still persist.

     

     

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    rmdavis
    Answered on July 20, 2017 at 08:43 AM
    Well done! Appears to be working properly now. Kudo's to who figured this
    ...