What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I want to downgrade my account

    Asked by marayval on August 13, 2012 at 08:10 PM

    I tried to downgrade my account, but when I click enter, it is directing me to another website which I never been before, and I don't have the login information.

    Please advise.



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    Answered by pinoytech on August 13, 2012 at 08:16 PM


    I have now cancelled your subscription for you and you will not be charge again. Your account will stay Premiun until the paid period expires which is on 08/20/2012.

    Thank you for using JotForm and feel free to re-subscribe at anytime you like.

    Have a good day!