What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens if I exceed my monthly submission limit?

    Asked by venesh on August 13, 2012 at 10:19 PM


    Hello, thanks for your superb form. Currently i am using basic plan, what will happen if it exceed Monthly Submissions. Will I be able to receive any submissions?



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    JotForm Support

    Answered by NeilVicente on August 13, 2012 at 10:50 PM


    When a free account reaches its monthly submission limit of 100, forms will be disabled and unavailable for use by visitors. This message will be displayed when someone tries to submit a disabled form:

    You can either wait for the next month when your submissions counter resets or upgrade your account to Premium or Professional to enjoy continuous service.

    It is possible to upgrade for a month only, but since a subscription is always recurring, you must cancel the subscription before the month ends to avoid recurring charges.

    By the way, before your account hits the limit, you will be sent a warning message via email. This will give you time to upgrade your account if needed.