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    Can we delete data from fields that are hidden?

    Asked by MBWHS on July 19, 2017 at 06:28 PM



    Our form has quite a few questions that are only revealed based on a response to an earlier question.  If someone completes both questions and then changes their mind about the first question the second question and its associated response is then hidden.  They think that their response has been deleted whereas in fact it is just hidden from their view.


    Is there any way that we can have a rule that when the second question is hidden again the data in it is also deleted?


    kind regards


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    JotForm Support

    Answered by jonathan on July 19, 2017 at 07:19 PM

    You can achieve this by setting the option Clear Hidden Field Values in your form settings to the option Clear on being hidden.


    The option Clear On Being Hidden will trigger the clearing of value for those fields that are being hidden via condition rules.

    I hope this help. Let us know how it goes.