What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have tried multiple times to change the autosender email but it failed.

    Asked by naddat on July 19, 2017 at 09:33 PM
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    JotForm Support

    Answered by John_Benson on July 20, 2017 at 01:08 AM

    Could you please share the form ID or form link so we can check it further?

    To add an autoresponder email to your form, please follow this guide: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    Keep in mind that you need to have an Email field in order for the Autoresponder Email to work. 

    I hope that helps. If you have any questions, please let us know.