How do I reset the submission number?

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    tracywvm
    Asked on July 20, 2017 at 05:10 AM

    Hi Jotform,

    Kindly advice, how do I reset the submission limit number back to zero? We do not want to include those that were being test internally.

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    jonathan
    Answered on July 20, 2017 at 07:46 AM

    You can just set the Submission Limit counter to zero(0) or remove the value. That should reset it.

    But I think you were referring to a different counter. You must be referring instead to your account submissions counter limit.

    You can delete existing form submissions data. It will decrease your monthly submission limit counter.

    Please take note though that deleted submission data will be permanently gone. So you may want to download first the submission data before deleting them if you have need for it later.

    Let us know if you need further assistance.

    Related guide: Understanding-Your-Account-Usage-and-Limits