What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I reset the submission number?

    Asked by tracywvm on July 20, 2017 at 05:10 AM

    Hi Jotform,

    Kindly advice, how do I reset the submission limit number back to zero? We do not want to include those that were being test internally.

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    JotForm Support

    Answered by jonathan on July 20, 2017 at 07:46 AM

    You can just set the Submission Limit counter to zero(0) or remove the value. That should reset it.

    But I think you were referring to a different counter. You must be referring instead to your account submissions counter limit.

    You can delete existing form submissions data. It will decrease your monthly submission limit counter.

    Please take note though that deleted submission data will be permanently gone. So you may want to download first the submission data before deleting them if you have need for it later.

    Let us know if you need further assistance.

    Related guide: Understanding-Your-Account-Usage-and-Limits