Why the submit button of my form disappears?

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    WSinternational
    Asked on July 20, 2017 at 05:18 AM

    why does my button form disappear when I forget some

    details, for instance: I forgot my cc number then suddenly the button disappears...

    this is a bug?

    Can you please help me out?

    thnx

     

  • Profile Image
    ashwin_d
    Answered on July 20, 2017 at 07:54 AM

    Hello,

    I'm sorry for the trouble caused to you. 

    Have you solved this problem already? I did test your form and I am unable to replicate the issue you are having. "Complete Order" button is being displayed in your form without any problem. Can you please share a screenshot of the problem and we will take a look. The following guide should help you how to upload image in forum post:  https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.

    Thank you!

  • Profile Image
    WSinternational
    Answered on July 20, 2017 at 08:08 AM

    Hello,

    I made a screenshot from what happens.

    The picture in the first place is nothing wrong with it

    but when you make a signup mistake or you fill wrong details 

    or want to restore the filling details, it seems de button disapears.

    http://prntscr.com/fy1n21

  • Profile Image
    Nik_C
    Answered on July 20, 2017 at 11:47 AM

    I checked your form and tried all the steps to replicate this issue, but I wasn't able to:

    When you test your form, is it embedded or you're testing the direct link?

    We'll wait for your response.

    Thank you!