- WSinternationalAsked on July 20, 2017 at 05:18 AM
why does my button form disappear when I forget some
details, for instance: I forgot my cc number then suddenly the button disappears...
this is a bug?
Can you please help me out?
- JotForm Supportashwin_dAnswered on July 20, 2017 at 07:54 AM
I'm sorry for the trouble caused to you.
Have you solved this problem already? I did test your form and I am unable to replicate the issue you are having. "Complete Order" button is being displayed in your form without any problem. Can you please share a screenshot of the problem and we will take a look. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
We will wait for your response.
- WSinternationalAnswered on July 20, 2017 at 08:08 AM
I made a screenshot from what happens.
The picture in the first place is nothing wrong with it
but when you make a signup mistake or you fill wrong details
or want to restore the filling details, it seems de button disapears.
- JotForm SupportNik_CAnswered on July 20, 2017 at 11:47 AM
I checked your form and tried all the steps to replicate this issue, but I wasn't able to:
When you test your form, is it embedded or you're testing the direct link?
We'll wait for your response.