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  • Profile Image

    my account has been suspended: can you re-activate it?

    Asked by Rob  on July 20, 2017 at 07:54 AM
  • Profile Image
    JotForm Support

    Answered by Nik_C on July 20, 2017 at 11:18 AM

    Your account was suspended because you were using the logo of the "Investire" company:

    And we didn't find any relation to your account from this company. So please provide some proof that you are entitled to use such form with the logo of the mentioned company.

     We'll wait for your response.

    Thank you!

  • Profile Image

    Answered by Rob  on July 20, 2017 at 02:36 PM

    Hi

     

    As you can see below, I am the IT Manager of Investire SGR S.p.A.

    If this proof is not enough for you, you can delete the form but please re-activate my account.

    Thank you.

     

    Regards.

     

    Roberto Dell’Amico

    IT Management

    InvestiRE SGR SpA

    Roma - Via Po, 16/A - 00198

    Tel.   06 69629 202
    Fax.  06 69629 212
    Mob. 338 2795036

    Le informazioni contenute in questo messaggio sono riservate e ad uso esclusivo dei destinatari. Qualora il messaggio fosse ricevuto per errore, si prega di avvisare il mittente e di cancellarlo dal proprio sistema. Grazie.

    This message contains confidential information intended only for the use of the addressees. If it has been received by mistake, please delete it and notify the sender. Thank you.

     

    Da: Roberto Dell'Amico [mailto:roberto.dellamico@gmail.com]
    Inviato: giovedì 20 luglio 2017 20:29
    A: Roberto Dell'Amico <r.dellamico@investiresgr.it>
    Oggetto: Fwd: my account has been suspended: can you re-activate it?

     



    Roberto

     

    ---------- Forwarded message ----------
    From: JotForm <noreply@jotform.com>
    Date: 2017-07-20 17:18 GMT+02:00
    Subject: Re: my account has been suspended: can you re-activate it?
    To: roberto.dellamico@gmail.com

  • Profile Image
    JotForm Support

    Answered by EltonCris on July 20, 2017 at 03:40 PM

    Our sincerest apologies for this inconvenience. That proof is enough.

    We can confirm your claim about the company.

    You should be able to continue using the form.

    Regards!