What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way to submit the form without going through the PayPal screen?

    Asked by emiBphotography on July 20, 2017 at 10:40 AM

    Hi JotForm!

    First, I just want to let you know how much I love you guys. The interface is so user friendly and everything is so customizable! My form is for booking photography clients. Since my contract is included, I like my clients to fill one out every new photography session, but one of my clients paid me a different way and doesn't need to select a product option. It still sends her to the paypal screen though, and I was messing around trying to figure out a Condition to the product section, or disable it if it's empty, but I couldn't figure it out. Any help would be appreciated!!

    Thanks so much, 


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    JotForm Support

    Answered by AIDAN on July 20, 2017 at 01:19 PM

    First of all thank you so much for the kind words!

    I have cloned your form then started examining it in light of what you kindly explained, but I was able to proceed with a submission without going into the PayPal screen. I managed to do that by simply not selecting any product, leaving all those products check boxes unchecked.

    Could you please test that out and see if that would work for your customer?

    Thank you in advance. We are awaiting your reply.