Is there a way to submit the form without going through the PayPal screen?

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    Asked on July 20, 2017 at 10:40 AM

    Hi Jotform!

    First, I just want to let you know how much I love you guys. The interface is so user friendly and everything is so customizable! My form is for booking photography clients. Since my contract is included, I like my clients to fill one out every new photography session, but one of my clients paid me a different way and doesn't need to select a product option. It still sends her to the paypal screen though, and I was messing around trying to figure out a Condition to the product section, or disable it if it's empty, but I couldn't figure it out. Any help would be appreciated!!

    Thanks so much, 


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    Answered on July 20, 2017 at 01:19 PM

    First of all thank you so much for the kind words!

    I have cloned your form then started examining it in light of what you kindly explained, but I was able to proceed with a submission without going into the PayPal screen. I managed to do that by simply not selecting any product, leaving all those products check boxes unchecked.

    Could you please test that out and see if that would work for your customer?

    Thank you in advance. We are awaiting your reply.