- Julie KokAsked on July 20, 2017 at 11:11 AM
I forgot my password and reached my attempt limits. I am having trouble getting a email sent when I click forget password to change it. Need help accessing my account.
- AIDANAnswered on July 20, 2017 at 01:35 PM
I have checked your account and found that several password reset instructions emails have been sent successfully to your email address.
Please check your SPAM/JUNK/BULK folders in case they are landing there instead of the inbox.
I hope this helps. If you need further assistance please let us know. Thank you.