My account was suspended

  • Bruno
    Asked on July 20, 2017 at 11:33 AM

    I can not access my fiatdobrasil account. 

    I have already changed my password and I can not access it. My forms are disabled. Why? 

    My business is stopped by this problem.

    I have many forms that are disabled because of my account, but I can not understand why.

  • John_Benson
    Replied on July 20, 2017 at 2:05 PM

    I checked your account "fiatdobrasil" and I can see that it is in good status. Also, your forms are working properly. 

    You can request a new password in the JotForm login page. Here's the link: https://www.jotform.com/login

    My account was suspended Image 1 Screenshot 20

    I hope that helps. If the issue persists, please let us know.