What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account was suspended

    Asked by Bruno  on July 20, 2017 at 11:33 AM

    I can not access my fiatdobrasil account. 

    I have already changed my password and I can not access it. My forms are disabled. Why? 

    My business is stopped by this problem.

    I have many forms that are disabled because of my account, but I can not understand why.

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    JotForm Support

    Answered by John_Benson on July 20, 2017 at 02:05 PM

    I checked your account "fiatdobrasil" and I can see that it is in good status. Also, your forms are working properly. 

    You can request a new password in the JotForm login page. Here's the link: https://www.jotform.com/login

    I hope that helps. If the issue persists, please let us know.