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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Change E-mail Recipient

    Asked by elimed on July 20, 2017 at 12:01 PM

    Hello, I made a condition to change the e-mail recipient but I realized that I recived two mails. For ex. I have 2 diferent Notification Mail with 2 DIFERENT autorespondner email.  I put the followig conditional logic:

    if "A "IS eQUAL TO "Yes" SEND  "autorespondner 2"  the person who has subscribe recives two mails, "autorespondner 2" and "autorespondner 1" 

    How can I do to send an only autorespondner  instead of two.

    Thank you

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    JotForm Support

    Answered by david on July 20, 2017 at 02:18 PM

    The autoresponder that does not have a condition associated with it will always send when a submission is received.  If you want only one to send, create a condition for your Autoresponder 1 email and that email will send only when the condition is met as well.