- elimedAsked on July 20, 2017 at 12:01 PM
Hello, I made a condition to change the e-mail recipient but I realized that I recived two mails. For ex. I have 2 diferent Notification Mail with 2 DIFERENT autorespondner email. I put the followig conditional logic:
if "A "IS eQUAL TO "Yes" SEND "autorespondner 2" the person who has subscribe recives two mails, "autorespondner 2" and "autorespondner 1"
How can I do to send an only autorespondner instead of two.
- JotForm SupportdavidAnswered on July 20, 2017 at 02:18 PM
The autoresponder that does not have a condition associated with it will always send when a submission is received. If you want only one to send, create a condition for your Autoresponder 1 email and that email will send only when the condition is met as well.