How to pay confirmed no profit discount?

  • federicariccardi
    Asked on July 20, 2017 at 12:18 PM

    joyform has confirmed my discount for no profit, but when i go to payments it does not give me the 50% price. How can i pay?

  • David JotForm Support Manager
    Replied on July 20, 2017 at 2:25 PM

    Please upgrade through the links that shows in the confirmation email you received.

  • Kiran Support Team Lead
    Replied on July 20, 2017 at 3:49 PM

    @garantecondominio,

    It looks like your response is not posted on the thread. Here it is for reference.

    Hi,

    obviously i follow the istructions. In the text of email  there is '' pay 9.90 /month'' but followind the button ììupgrade'', when i go to paypal the price is 19.90

    I have checked your account and see that the Non-Profit discount is not applied. However, I have now fixed the issue. Please check your email for another email with the discounted price link to upgrade your account.

    Please get back to us if you need any further assistance. We will be happy to help.