What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to pay confirmed no profit discount?

    Asked by garantecondominio on July 20, 2017 at 12:18 PM

    joyform has confirmed my discount for no profit, but when i go to payments it does not give me the 50% price. How can i pay?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on July 20, 2017 at 02:25 PM

    Please upgrade through the links that shows in the confirmation email you received.

  • Profile Image
    JotForm Support

    Answered by Kiran on July 20, 2017 at 03:49 PM


    It looks like your response is not posted on the thread. Here it is for reference.


    obviously i follow the istructions. In the text of email  there is '' pay 9.90 /month'' but followind the button ììupgrade'', when i go to paypal the price is 19.90

    I have checked your account and see that the Non-Profit discount is not applied. However, I have now fixed the issue. Please check your email for another email with the discounted price link to upgrade your account.

    Please get back to us if you need any further assistance. We will be happy to help.