What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I sign up now for a Silver level, can I change the Credit Card Number on the account to the Corp one readily, or should I get the number now?

    Asked by Marina2525 on July 20, 2017 at 12:18 PM

    Don't see my account name/number on top of the form I imported and edited, but I think my signup was:

    marina@villaantoniowinery.com  (also put the URL link below, but form has not yet been published.)

    Villa Antonio Winery in St Louis, the one with the malfunctioning WuFoo Form .. I have a form almost ready, (Jot seems  Awesome so far!!!)  I need to activate the Authorize.net, and hopefully add a background image AND, hoping I can make the form transparent like on some of the Templates (?).  

    Page URL:
    https://www.jotform.com/build/71986079584172

  • Profile Image
    JotForm Support

    Answered by BDAVID on July 20, 2017 at 02:39 PM

    That form is under your account username "Marina2525", this account is free, I could not find any subscription for it, do you have the subscription number?

  • Profile Image

    Answered by Marina2525 on July 20, 2017 at 03:43 PM
    Never mind, I just realized I have access to all I need under free, I will
    purchase later under my business.
    Marina Arizpe-Jones
    Marketing and Corporate Sales Director
    Villa Antonio Winery, Inc.
    3660 Linhorst Road
    Hillsboro, MO 63050
    Home Office: 314-846-2164
    Cell: 248-342-3246
    www.villaantoniowinery.com
    ...
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    JotForm Support

    Answered by Mike on July 20, 2017 at 04:26 PM

    If you upgrade at some point using the credit card payment method, you will be able to update the payment details and switch between our plans at any time. Please note that the PayPal subscriptions may be not as flexible as the credit card upgrades.

    If you need any further assistance, please let us know.