Google reCaptcha plugin not working in Firefox

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    Asked on July 20, 2017 at 01:28 PM

    Hi some customers have not been able to submit the support and sales forms as the reCaptcha appears to not be appearing on certain versions of Firefox. According to some coworkers... the problem occurs intermittently on Firefox 54 and also happens on Firefox iOs and Firefox for Windows 7.

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    Answered on July 20, 2017 at 03:18 PM

    I am using the latest version of Firefox but I could not reproduce the problem. The Google reCaptcha Widget loads just fine.

    Can you please provide the form in question? If the form is embedded, please let us know the website URL so we can check it here.

    So far I have not seen any problem with the Google reCaptcha Widget.