What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not getting password reset email

    Asked by Shimock   on July 20, 2017 at 03:17 PM

    Need to access our forms and currently cannot log in to do so. I submitted my email to reset password but an email never came to my inbox or spam. Please advise as my form is not showing on my website and I need to straighten that out!

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    JotForm Support

    Answered by Mike on July 20, 2017 at 04:07 PM

    Thank you for contacting us.

    We have removed your email address from our bounce list and sent the password reset email.

    Please re-check your inbox.