What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Urgent: Error Message when Form Submitted

    Asked by SocialVentureNetwork on August 14, 2012 at 07:52 AM

    After submitting a form via mobile, I receive the following: "ERROR: Form ID did not match."


    This form is being sent to 500+ people today. Please fix this error!

    You can reach me at 808-366-1745 (based in California).
    Sara

    Page URL:
    http://submit.jotform.us/submit/22146449077154/

    Screenshot
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    Answered by ItalyTech on August 14, 2012 at 07:54 AM

    Hi and thanks for contacting us.

    You recieve this error because your url is wrong.

     

    Your correct url is: http://www.jotform.us/22146449077154/

    Hope this helps :)

     

    Alessandro