What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Not able to navigate to next page of form

    Asked by DLAForms on July 20, 2017 at 05:56 PM

    When I click on the link to our form https://form.jotform.us/71084397041152  

    and am trying to complete the form, after the first page it doesn't go to the next page of the form, it goes to to a blank page that says 

    0 / 24 Fields Completed.

    Annual Conference Registration



  • Profile Image
    JotForm Support

    Answered by jonathan on July 20, 2017 at 09:34 PM

    I was able to see the issue when I test your form.


    It was being caused by an error in your form Conditions due to missing or deleted fields.

    To fix, remove or correct the condition with error. Make sure no red error alert is shown on your form Conditions.

    Let us know if this did not work.



  • Profile Image

    Answered by DLAForms on July 21, 2017 at 02:43 PM
    It’s happening again. I don’t see where there are any errors, please help!
  • Profile Image
    JotForm Support

    Answered by jonathan on July 21, 2017 at 04:05 PM

    I checked your form and I could not move to next page because there is no NEXT page button that can be seen.


    Upon reviewing the form in the Form Builder I found that there is still error in the Conditions. This is causing the missing NEXT button in the live form.

    Fix the error in Conditions or remove it if not needed. This should make the form work properly.