What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Formulario não encontrado

    Asked by luisgiehl on July 20, 2017 at 08:54 PM

    Boa noite, Meu formulario https://www.jotform.com/build/71628155984669 esta apresentando erro.

    Pode me ajudar?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on July 21, 2017 at 02:29 AM


    Your account was suspended because one of your forms is asking for login credentials. Please note that we do NOT allow users to create forms that ask for sensitive information. This is against our terms of use


    Usuario cPanel => Username cPanel

    Senha cPanel => Password cPanel


    I have quoted the section of our terms that you have violated:

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    Collecting Sensitive Information. You may not use the JotForm to collect certain types of sensitive information, including but not limited to credit card information and any type of login credentials. You may collect some sensitive information such as social security numbers or driver’s license numbers, but you are required to use best security practices of JotForm including SSL and Encrypted Forms features. You are solely responsible for compliance with any data protection and privacy laws and rules applicable to the sensitive information.


    If you wish to continue using our form builder, we will need to delete the guilty fields in your forms. You must also agree with our terms and will not create similar forms/fields again. Repeated violation will only result to account suspension and possible for permanent ban.

    We'll wait for your response.