account auto suspended

  • Profile Image
    Damian 
    Asked on July 21, 2017 at 12:35 AM

    Made a form (username = Jarqus)

     

    after creating it came up with error form not found or something.

     

    So I left it for a few days and tried to login, now getting auto suspended error.

    Any reason why.

    the web page is http://jffracing.boards.net/ though the form hasn't been added yet, due tho the above reasons

     

     

    Thanks

    Damian

  • Profile Image
    John_Benson
    Answered on July 21, 2017 at 03:56 AM

    Hi Damian,

    Our anti-phishing filter tool automatically suspended your account. As per our terms, collecting sensitive information is not allowed here in JotForm.

    Upon checking your form, I didn't see any fields that violate our terms of use. I have now re-activated your account back in good status so you can manage your forms properly.

    I hope that helps.