account auto suspended

  • Profile Image
    Asked on July 21, 2017 at 12:35 AM

    Made a form (username = Jarqus)


    after creating it came up with error form not found or something.


    So I left it for a few days and tried to login, now getting auto suspended error.

    Any reason why.

    the web page is though the form hasn't been added yet, due tho the above reasons





  • Profile Image
    Answered on July 21, 2017 at 03:56 AM

    Hi Damian,

    Our anti-phishing filter tool automatically suspended your account. As per our terms, collecting sensitive information is not allowed here in JotForm.

    Upon checking your form, I didn't see any fields that violate our terms of use. I have now re-activated your account back in good status so you can manage your forms properly.

    I hope that helps.