What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form submission data is displaying blank

    Asked by BMTOURING on July 21, 2017 at 04:53 AM

    All Data is gone. And nobody can send me a form!!!

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    JotForm Support

    Answered by Kiran on July 21, 2017 at 07:56 AM

    As I check your account, I notice that your account is in EU region. Generally, the submissions are displayed blank when you try to view the submissions from a non-EU region with EU data center enabled or vice versa. Please check the EU data center option in your account settings to see if it is enabled.

    if the option is not checked, please try using https://www.jotform.com to log in to your JotForm account to check if the submissions are displayed correctly. If it is already checked and please use https://www.eu.jotform.com to log in to your account.

    Please get back to us if the issue still persists. We will be happy to assist you further.