Form submission data is displaying blank

  • Profile Image
    BMTOURING
    Asked on July 21, 2017 at 04:53 AM

    All Data is gone. And nobody can send me a form!!!

  • Profile Image
    Kiran
    Answered on July 21, 2017 at 07:56 AM

    As I check your account, I notice that your account is in EU region. Generally, the submissions are displayed blank when you try to view the submissions from a non-EU region with EU data center enabled or vice versa. Please check the EU data center option in your account settings to see if it is enabled.

    if the option is not checked, please try using https://www.jotform.com to log in to your JotForm account to check if the submissions are displayed correctly. If it is already checked and please use https://www.eu.jotform.com to log in to your account.

    Please get back to us if the issue still persists. We will be happy to assist you further.