Information included on my form that I didn't add

  • DLAForms
    Asked on July 21, 2017 at 9:09 AM

    Hi there is a message that says All fields marked with “*” is required and must be completed.

    I didn't add it and would like it removed. How can I or Support remove it?

  • Jenny
    Replied on July 21, 2017 at 9:54 AM

    I have cloned your form and checked a few of your question properties in case you might leave "required" option on.  It seems that none of your questions is required.You may check the following image:

    Information included on my form that I didnt add Image 1 Screenshot 30

    Also i have tried to fill your form and I have not run into any required field error. You may check the following gif:

    Information included on my form that I didnt add Image 2 Screenshot 41

    Could you please give us more details about the issue you are having, so that we can assist you further.

  • DLAForms
    Replied on July 21, 2017 at 10:44 AM
    Thanks, I have now added required fields. What I’m having issue with is when I preview my form I see this message at the top of each page:
    All fields marked with “*” is required and must be completed.
    I didn’t put that statement there and want to remove it. How can I remove it?
    Jocelyn Reed
    Project and Conference Coordinator
    Donate Life America
    701 East Byrd Street, 16th Floor
    Richmond, VA 23219
    804-377-3580(O)
    804-377-3590 (F)
    Register to be an organ, eye and tissue donor and make LIFE possible.
    ...
  • Jan
    Replied on July 21, 2017 at 1:38 PM

    I believe this is the form you're referring to (https://www.jotform.us/form/71084397041152).

     

    Information included on my form that I didnt add Image 1 Screenshot 40

    I found out that this is caused by the Accessibility Enhancer widget. Once you remove it, the message will disappear. Just select the field and then click the "Trash" icon.

    Information included on my form that I didnt add Image 2 Screenshot 51

    Here's the result:

    Information included on my form that I didnt add Image 3 Screenshot 62

    Hope that helps. Thank you.