Why is Google Excel integration not working anymore?

  • Profile Image
    Asked on July 21, 2017 at 11:25 AM

    The integration was working fine. 

    I then tried creating a 'split' in the submission date to have time and date (which didn't really work)

    And i also made other minor changes to my form (changing names, number of rows on an input table, etc.)


    When trying out a submission again, most of the columns on the excel integration weren't bringing up the submitted values on the form. They were simply blank. The only ones showing are Submission date, ID, IP, Submission ID, and Edit Link.


    In my emails and edit link, however, I can see the submitted entries. 


    This is driving me crazy. How can i fix this asap?! Thank you. 



  • Profile Image
    Answered on July 21, 2017 at 01:40 PM

    I tried to manually push the submissions to your Spreadsheet, please check if they appeared.

    Also, are those from 5 to 10 in your screenshot the ones that are missing?

    We'll wait for your response.

    Thank you!

  • Profile Image
    Answered on July 22, 2017 at 06:43 AM
  • Profile Image
    Answered on July 22, 2017 at 08:19 AM

    Were you able to see the new submissions in your spreadsheet now?

    By the way, when you make changes to your form, you must also re-integrate your form with Google Spreadsheet. Otherwise, the current integration won't properly work.