online editing of a form submission

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    Asked on August 14, 2012 at 12:21 PM

    Hi there.  I have some form results that when downloaded in Excel format, won't open.  Excel seems to think the file that is downloaded is corrupted.  I isolated the day that's causing the problem, and I **THINK** I've isolated the particular form submission that's causing the problem on that day.  One of my form submissions has something that looks like little boxes instead of regular text in one of the text areas.


    Unfortunately, the rest of that particular form submission looks legitimate, otherwise, I'd just delete it.


    I'm noticing that there is an edit button when I have this particular form submisson highlighted.  I seem to be able to hit edit, then the form appears, and I can make changes.  But for the life of me, I can't figure out how to then SAVE the $%#^ thing.  I don't see a save button, just a "cancel edit" button.  It doesn't seem to be automatic, as if I just leave the area or just download my results again, the edits (removal of the little boxes) are NOT saved.


    How do I edit the form submission AND save it?  Thanks!

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    Answered on August 14, 2012 at 12:26 PM

    Go to submissions

    Select the submission you wish to edit

    Click Edit

    Make the change

    Click submit within the form


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    Answered on August 14, 2012 at 12:36 PM

    That . . . was not intuitive, for me.  But yep, that got it, and fixed my file corruption problem.  Thanks!