What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Non profit pricing is not displayed to upgrade after approval

    Asked by HeritageOps on July 21, 2017 at 03:33 PM

    have approved non-profit status, but account still show the pre-upgraded free one

    Not sure what to do.

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    JotForm Support

    Answered by Kiran on July 21, 2017 at 04:51 PM

    I see that your account is already upgraded to Bronze monthly subscription using non-profit discount. 

    Please get back to us if you need any further assistance. We will be happy to help.