What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am getting an error when providing a Canadian Postal Number

    Asked by LWS on July 21, 2017 at 07:28 PM
    Why can i not put a postal code in for sign up a new account? I am canadian, in canada, with the correct address filled in according to canada post....why is it still saying error in postal code section?????????????????????????????? 
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    JotForm Support

    Answered by Welvin on July 21, 2017 at 07:38 PM

    I cannot seem to replicate this problem when testing up our form. Would you mind sharing us the Jotform link you tried to fill? This way, we can make an actual test using that form. Here's a screenshot of my test using a Canadian Address: