My calculation went blank

  • melkyherlina
    Asked on July 22, 2017 at 8:01 AM

    Hi team,

    It seems like my calculation is working fine but when i tested it again, it all went blank. Why? It was working fine.

  • Welvin Support Team Lead
    Replied on July 22, 2017 at 12:16 PM

    I have just re-saved the calculation, and that seems to have fixed it. Here's a screenshot of my test:

    My calculation went blank Image 1 Screenshot 30

     

    Unless you mean the matrix inputs that gets blank. That is because of the conditional logic in the form that fills the matrix based on some of the selections. You have a total of 57 conditions for the matrix input:

    My calculation went blank Image 2 Screenshot 41

  • melkyherlina
    Replied on July 22, 2017 at 12:22 PM

    hi Welvin,

    Thanks, yes. I figured out why it went blank. I inserted a new page and i think it threw off the calculation field. It is working fine now after I relink all the field. I will check again for the missing bits.

    Thank you for your reply.

  • Welvin Support Team Lead
    Replied on July 22, 2017 at 1:40 PM

    You're welcome. If you have any additional question or issue, please do not hesitate to contact us. We are here to help.