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    My calculation went blank

    Asked by melkyherlina on July 22, 2017 at 08:01 AM

    Hi team,

    It seems like my calculation is working fine but when i tested it again, it all went blank. Why? It was working fine.

    This is a re-post of a comment on Calculate Values in the Input Table Through Condition

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    JotForm Support

    Answered by Welvin on July 22, 2017 at 12:16 PM

    I have just re-saved the calculation, and that seems to have fixed it. Here's a screenshot of my test:


    Unless you mean the matrix inputs that gets blank. That is because of the conditional logic in the form that fills the matrix based on some of the selections. You have a total of 57 conditions for the matrix input:

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    Answered by melkyherlina on July 22, 2017 at 12:22 PM

    hi Welvin,

    Thanks, yes. I figured out why it went blank. I inserted a new page and i think it threw off the calculation field. It is working fine now after I relink all the field. I will check again for the missing bits.

    Thank you for your reply.

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    JotForm Support

    Answered by Welvin on July 22, 2017 at 01:40 PM

    You're welcome. If you have any additional question or issue, please do not hesitate to contact us. We are here to help.