What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot find the Shopping Cart Total anywhere in my form's shopping cart widget

    Asked by pierangela on July 22, 2017 at 10:49 PM

    Hello I tried looking everywhere through the widget for my form https://form.jotform.com/71991261884972 and I simply cannot find the Grand Total for a user to be able to know what the total of all their chosen products is before clicking BUY on their order form. Thanks for helping! 

    Page URL:
    https://form.jotform.com/71991261884972

    Screenshot
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    JotForm Support

    Answered by Kiran on July 23, 2017 at 02:41 AM

    I have checked your JotForm and see that you have enabled Shipping and Taxes in the payment field on the form. Enabling these options should display the total by default. Please see the screenshot below:

    However, as I check the payment field configuration, I notice that there Shipping and Taxes fields are not configured though they are enabled. 

    Please refer to the guides below that can help you with configuring Shipping costs and Taxes on your payment form.

    https://www.jotform.com/help/304-How-to-Add-Shipping-Cost-to-Payment-Forms

    https://www.jotform.com/help/296-How-to-Add-Tax-to-Your-Payment-Form

    If you do not want to use these options, you may disable them so that you can manually enable the field 'Show Total Price on the Form' in the payment wizard.

    Hope this information helps!