I cannot find the Shopping Cart Total anywhere in my form's shopping cart widget

  • pierangela
    Asked on July 22, 2017 at 10:49 PM

    Hello I tried looking everywhere through the widget for my form https://form.jotform.com/71991261884972 and I simply cannot find the Grand Total for a user to be able to know what the total of all their chosen products is before clicking BUY on their order form. Thanks for helping! 

    Jotform Thread 1205914 Screenshot
    Page URL: https://form.jotform.com/71991261884972
  • Kiran Support Team Lead
    Replied on July 23, 2017 at 2:41 AM

    I have checked your JotForm and see that you have enabled Shipping and Taxes in the payment field on the form. Enabling these options should display the total by default. Please see the screenshot below:

    I cannot find the Shopping Cart Total anywhere in my forms shopping cart widget Image 1 Screenshot 20

    However, as I check the payment field configuration, I notice that there Shipping and Taxes fields are not configured though they are enabled. 

    Please refer to the guides below that can help you with configuring Shipping costs and Taxes on your payment form.

    https://www.jotform.com/help/304-How-to-Add-Shipping-Cost-to-Payment-Forms

    https://www.jotform.com/help/296-How-to-Add-Tax-to-Your-Payment-Form

    If you do not want to use these options, you may disable them so that you can manually enable the field 'Show Total Price on the Form' in the payment wizard.

    Hope this information helps!