What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to increase the submission limit?

    Asked by 7gdistributing on July 22, 2017 at 11:07 PM

    Good evening,


    We currently are subscribed to the Bronze package, at 1,000 submissions a month.  We hit our limit, so I went through and deleted a large amount of submissions, but it still says that we are out of space?  Any help with this?  One of the forms we use is a job application and I can't have job apps not coming through, but we are not wanting to upgrade currently.  Any help would be majorly appreciated!


    Thank you!!

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    JotForm Support

    Answered by Nik_C on July 23, 2017 at 02:41 AM

    Deleting of submissions will no decrease the number of submissions taken. 

    That number is a total number of submissions made, and it stays until it is reset every first of the month.

    What you could do is take advantage of our Get more section https://support.jotform.com/myaccount/getMore:

    So you could increase the submission limit.

    If you have any further questions please let us know.

    Thank you!