How to increase the submission limit?

  • Profile Image
    7gdistributing
    Asked on July 22, 2017 at 11:07 PM

    Good evening,

     

    We currently are subscribed to the Bronze package, at 1,000 submissions a month.  We hit our limit, so I went through and deleted a large amount of submissions, but it still says that we are out of space?  Any help with this?  One of the forms we use is a job application and I can't have job apps not coming through, but we are not wanting to upgrade currently.  Any help would be majorly appreciated!

     

    Thank you!!

  • Profile Image
    Nik_C
    Answered on July 23, 2017 at 02:41 AM

    Deleting of submissions will no decrease the number of submissions taken. 

    That number is a total number of submissions made, and it stays until it is reset every first of the month.

    What you could do is take advantage of our Get more section https://support.jotform.com/myaccount/getMore:

    So you could increase the submission limit.

    If you have any further questions please let us know.

    Thank you!