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7gdistributingAsked on July 22, 2017 at 11:07 PM
Good evening,
We currently are subscribed to the Bronze package, at 1,000 submissions a month. We hit our limit, so I went through and deleted a large amount of submissions, but it still says that we are out of space? Any help with this? One of the forms we use is a job application and I can't have job apps not coming through, but we are not wanting to upgrade currently. Any help would be majorly appreciated!
Thank you!!
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Nik_CReplied on July 23, 2017 at 2:41 AM
Deleting of submissions will no decrease the number of submissions taken.
That number is a total number of submissions made, and it stays until it is reset every first of the month.
What you could do is take advantage of our Get more section https://support.jotform.com/myaccount/getMore:
So you could increase the submission limit.
If you have any further questions please let us know.
Thank you!