What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Thank you to the JotForm Support Team

    Asked by deluca on August 14, 2012 at 05:15 PM

    Hi everyone,


    We are all asking questions on and on but has anyone realised that the JotFrom support is incredible?

    I have never seen so many people answering so many questions in a such small amount of time.

    The product is Free for startups and premium for more serious businesses, this is a great business idea, the software is innovative, powerful and so well designed.

    I hope more people will drop a little thank you in this thread  just to show them that they are doing an excellent job!


    Thanks to all and good luck to JotForm!




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    Answered by jeanettebmz on August 14, 2012 at 05:32 PM

    Hello Ben

    I really appreciate your words. It is very inspiring to have you as one of our raving fans.

    This is what make us to keep up improving the quality of our product and the quality of service we provide to either our paid customers or our fellow free users

    On behalf of our brilliant Suppport Team, I thank you very much and I wish all the best in all of your business endeavors!


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    Answered by deluca on August 14, 2012 at 06:32 PM

    Hi Jeanette,


    Thank you so much for the reply.

    I have worked in support in the past and I know how hard it can be, this is why I do feel that many more users should be grateful to the JotForm team.


    I am close from having my final project accepted by my boss(who is more than happy for me to use JotForm) and will get your premium in about 2 weeks time, we will then start using your software for many more great ideas!


    Thanks again for all and sorry if I did post something not related to bugs or problems....but I really wanted to have more people saying thank you. Unfortunately, most of the people who will read this will be new to Jotform and will not understand what I am saying :-)


    Have a great day ahead!



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    Answered by jeanettebmz on August 14, 2012 at 06:45 PM

    On the contrary Ben, this Forum can be used by users and customers to toss their non technical related inputs.

    I think we all in the team love what we do and love to see how raving fans become in loyal Jotform Customers while helping them with their business endeavors.


    Thanks again and have a happy rest of the week!

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    Answered by deluca on August 16, 2012 at 05:22 AM

    Thank you, You too! :-)



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    Answered by ItalyTech on August 16, 2012 at 05:29 AM

    Hi Ben, do you remember me ? :) I'm Sicilian Guy :)


    I appreciate your beautiful words.

    We try EVER to do our best :)


    Do not hesitate to contact us if you need further help :)


    Thanks, Alessandro