Why am I seeing a message, You're out of space - Upgrade Now

  • Profile Image
    Asked on July 24, 2017 at 03:27 AM
    I have just downgraded back to the Free version as I do not anticipate having more than 10 payers per month.  On the top of the form it states “You are out of space.”  Is there a reason for this?
  • Profile Image
    Answered on July 24, 2017 at 03:55 AM

    Your current usage shows you are currently at 17 payment submissions for the month of July.

    That's the reason why you're getting the "You're out of space - Upgrade Now" message on your account. This counter will reset back to 0 on the 1st day of each month. You can monitor your usage on your Account's Usage page. For more info on account limits imposed, kindly review the article that I'm linking below.

    Complete guide: Understanding-Your-Account-Usage-and-Limits