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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How to send submission emails to different person based on dropdown selection?

    Asked by travel2marketing on July 24, 2017 at 06:28 AM

    Hi there,

    We are trying to get the form to email a different person depending on which option they select on one of the drop downs. Is this possible? Or does it need to email the same address all the time?

    Look forward to your reply.


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    JotForm Support

    Answered by ashwin_d on July 24, 2017 at 11:20 AM

    Hello Natasha,

    If I understand your question correctly, you want to send submission email to specific email address based on the selection of dropdown option. Is that correct?

    Yes it is possible to achieve your requirement by taking advantage of our conditions feature. You may like to take a look at the following guide which should help you:  https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!