What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is a menu selection. It is long and i only want selections to appear when an email is received, not the whole form.

    Asked by Slapshot5 on July 24, 2017 at 08:01 AM

    How do i make unselected items hide themselves?

    Page URL:
    https://form.jotform.com/42378511769161

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    JotForm Support

    Answered by david on July 24, 2017 at 11:44 AM

    The default email should have empty fields hidden by default.  Try deleting your current notification and adding a new one:

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    That should allow for the email to have empty fields hidden once again.

    Also, make sure the option to "Hide empty fields" is enabled in your notifications settings: