My email address is bouncing back?

  • GammaBetaPhi
    Asked on July 24, 2017 at 8:02 AM

    Trying to figure out why JotForm does not like the email address? Please help...

  • Welvin Support Team Lead
    Replied on July 24, 2017 at 11:40 AM

    We've explained this problem on this guide: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues. Please consider checking and following our recommendations such as the whitelisting part.