I am unable to view download full report links in all emails

Received your reply asking to share form.  Have to initiate a password reset to login, but haven't received the E-Mail yet after some time.  I'm with IT and rarely log into Jotforms.

Again, none of the "download full report" links in the E-Mails are working.  Even older E-Mails from a month ago that were working at the time.  Here's one of the URL's that fail.  http://www.jotform.com/pdf-submission/3764707583029342496

Please note that from all I can gather, the form for E-Mail submissions has not been changed on our end.

Paul

As you did not provide us with the form ID or URL or account username, I couldn't inspect your account to see if you have the privacy settings related to submissions require login or not, so here is how you can check that:

1. Login then open your account settings page: https://www.jotform.com/myaccount/settings

2. In the "Privacy" section make sure you do not require login in order to view submissions:

I hope this helps. If you need further assistance please let us know. Thank you.