What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where did my shared forms go?

    Asked by kdhilburn on July 24, 2017 at 10:19 AM

    I work at a school and my supervisor has created forms for me to work with. I was just working with the submissions on one of them and went back to my home page to switch to another form and all of my shared forms were gone. What is happening?

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    JotForm Support

    Answered by Kiran on July 24, 2017 at 10:53 AM

    We are sorry for the inconvenience caused. We had a temporary issue with the sub-account users service and it is now fixed. Please check and let us know if you still notice any other issue. We will be happy to take a look again.

    Thanks!