Any other information can you offer in terms of HIPAA compliance?

  • NGHS
    Asked on July 24, 2017 at 10:32 AM

    Trying to make a decision for the next fiscal year.

    FormStack says they offer forms that are 100% HIPAA compliant. They are very transparent about that. 

    The only thing I can see that JotForm offers in terms of HIPAA compliance is that your service can be used in a HIPAA compliant way (https://www.jotform.com/answers/333046-Is-JotForm-HIPAA-Compliant )


    What more can you offer in terms of HIPAA compliance than this article? Is JotForm currently obtaining a certification for this?

     

    Thanks!

    Jotform Thread 1206552 Screenshot
  • David JotForm Support
    Replied on July 24, 2017 at 12:58 PM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plans. https://www.jotform.com/hipaa/ 

     

    We can work with enterprise level users to ensure compliance:

    https://www.jotform.com/enterprise/

    However, with our standard forms and subscriptions, compliance would be up to the user.  We do not enforce compliance on our end for regular accounts.  This is pretty much the exact same as what Formstack is offering as far as I can tell.  Their base subscriptions do not include HIPAA compliance and do require different usage.

  • NGHS
    Replied on July 24, 2017 at 6:26 PM

    Thanks, David. How does JotForm work with enterprise level users to ensure compliance?

  • Elton Support Team Lead
    Replied on July 24, 2017 at 9:34 PM

    Our team who handles Enterprise customers will be able to answer your question. Please use the contact page here https://www.jotform.com/enterprise/

    As stated on that page, for Enterprise customers, Agreement Customized Business Associate Agreements (BAA) are available upon request.

    Thank you!

  • Rose
    Replied on April 11, 2018 at 8:56 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests.

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit www.jotform.com/hipaa

  • gizem
    Replied on April 19, 2018 at 6:16 AM

    Update: HIPAA is available for the Silver plan as well.