Any other information can you offer in terms of HIPAA compliance?

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    Asked on July 24, 2017 at 10:32 AM

    Trying to make a decision for the next fiscal year.

    FormStack says they offer forms that are 100% HIPAA compliant. They are very transparent about that. 

    The only thing I can see that JotForm offers in terms of HIPAA compliance is that your service can be used in a HIPAA compliant way ( )

    What more can you offer in terms of HIPAA compliance than this article? Is JotForm currently obtaining a certification for this?



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    Answered on July 24, 2017 at 12:58 PM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plans. 


    We can work with enterprise level users to ensure compliance:

    However, with our standard forms and subscriptions, compliance would be up to the user.  We do not enforce compliance on our end for regular accounts.  This is pretty much the exact same as what Formstack is offering as far as I can tell.  Their base subscriptions do not include HIPAA compliance and do require different usage.

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    Answered on July 24, 2017 at 06:26 PM

    Thanks, David. How does JotForm work with enterprise level users to ensure compliance?

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    Answered on July 24, 2017 at 09:34 PM

    Our team who handles Enterprise customers will be able to answer your question. Please use the contact page here

    As stated on that page, for Enterprise customers, Agreement Customized Business Associate Agreements (BAA) are available upon request.

    Thank you!

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    Answered on April 11, 2018 at 08:56 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests.

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 06:16 AM

    Update: HIPAA is available for the Silver plan as well.