What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Question about downgrade

    Asked by RowanTrumpetProf on July 24, 2017 at 11:54 AM

    We host the next IWBC in 2019.  We don't need JotForm service until then.  I won't be hosting and the account is currently all in my name and credit card.  How do I get this transferred over to someone else?


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    JotForm Support

    Answered by Chriistian on July 24, 2017 at 01:45 PM

    To downgrade back your account to Free, please follow the instructions provided in this article: How to Downgrade Subscription Back to Free Account. If you have created the form for a client, we can transfer the ownership of the form to the account of your client so you won't be using your own account and/or credit card. They can upgrade there account as needed. If you want to transfer the form, please create a new thread and send us the form you want to transfer and the account where we will transfer the form.

    Do let us know if you have any further questions.