Email not sent after editing the submissoin

  • deakin09
    Asked on July 24, 2017 at 12:28 PM

    Hello. Emails are not in spam, the domain has been added to the email server, and we are still experiencing issues. The system is not sending out the edit emails consistently. It is fairly sporadic, some go through and some don't. 

  • Kiran Support Team Lead
    Replied on July 24, 2017 at 1:57 PM

    I see that there is another thread opened on the same issue. We request you to follow-up on the same thread if you have questions on this issue to avoid confusion and duplicate responses. We'll respond to this query on the other thread shortly. Please follow the link below:

    https://www.jotform.com/answers/1198592

    Thank you for understanding.