What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have been locked out of my account

    Asked by Ashley Stewart  on July 24, 2017 at 01:05 PM
  • Profile Image
    JotForm Support

    Answered by John_Benson on July 24, 2017 at 02:34 PM

    Your account got automatically suspended by our anti-phishing filter tool. Upon investigating your form, I did not see any fields that violate our terms of use.

    I have now activated your account back in good status. You can now use your account and manage your forms properly.

     

    Please try it again and let us know how it goes. Thank you.