What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is the submission 100 or 500 per month for the free version?

    Asked by FBISDPurchasing on July 24, 2017 at 01:13 PM

    Is the submission 100 or 500 per month for the free version? Can I delete submissions as to not go over the limit which ever it is?

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    JotForm Support

    Answered by John_Benson on July 24, 2017 at 02:56 PM

    For the free account, the monthly submission limit is 100 and the total submission storage per account is 500. 

    For the 500 total submissions storage, it means that free users are limited to a total of 500 submissions in their account. For every submission exceeding the 500 will cause for the oldest submission in the account to be removed. To clear the submission storage, you need to delete the old submission. To do that, please follow this guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data. Keep in mind that deleted submissions are not recoverable.

    If you reach the monthly limits, your forms will be disabled. The monthly limit resets back to 0 every first day of the month.

    For more information regarding on Account Usage and Limits, please visit this link: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    I hope that helps.