What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    my submit buttons are missing or obscured on Firefox, Iphones and Ipads? How I can fix this??

    Asked by BigMikeInVenice on August 15, 2012 at 02:17 AM
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    JotForm Support

    Answered by idarktech on August 15, 2012 at 02:28 AM

    Hi,

    May we ask for the website URL where you've placed your form so we can inspect it here?

    Thanks.

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    Answered by BigMikeInVenice on August 15, 2012 at 08:07 AM

    Sure, here you go.
    http://www.ultimatebeachworkout.com/Boot_Camp_Packages.html
    Mike Arnone
    BigMike@UltimateBeachWorkout.com
    UltimateBeachWorkout.com
    310.910.5225
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    JotForm Support

    Answered by mliz on August 15, 2012 at 09:34 AM

    Hi Mike,

    I can see that you are using iWeb for the website, form button being cut off in several browsers is common issue since the form is displayed in the HTML widget. If the height of the HTML widget is smaller than the form then it gets cut off.

    Please try to resize the widget by dragging your HTML widget to make its height larger. Just do this until the button shows on different browsers. You can also contact us here so we can check your page.


    Let us know if this works.

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    Answered by BigMikeInVenice on August 15, 2012 at 03:12 PM

    Works great now, thanks!
    Could you please check on IE for me??
    Mike Arnone
    BigMike@UltimateBeachWorkout.com
    UltimateBeachWorkout.com
    310.910.5225
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    JotForm Support

    Answered by jonathan on August 15, 2012 at 03:48 PM

    Hi,

    It is alright with IE9... but cut-off using IE8 (please check IE8 image below).

     

    Maybe you still have to adjust more the widget size.

    Please inform us if still not resolve.

    Thanks.

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    JotForm Support

    Answered by NeilVicente on August 15, 2012 at 03:50 PM

    Mike

    The submit button is still not displaying on IE, on my end at least.

    If I may ask, have you tried using the iFrame embed option for your form? iFrame is considered the most fool-proof embed method as it shields the form from any external scripts or CSS codes that might affect the form's appearance.

    Try using the iFrame option then let us know how it goes. We can check the results for you (using different browsers).

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    Answered by BigMikeInVenice on August 15, 2012 at 05:26 PM

    I've updated with the IFrame, and it looks pretty good in Safari but
    is longer in Firefox, so I had to adjust for more length.
    Also, it get's way too long on the Iphone.
    Question: Since it's an Iframe I will lose any SEO keywords in the
    form right?
    Mike Arnone
    BigMike@UltimateBeachWorkout.com
    UltimateBeachWorkout.com
    310.910.5225
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    JotForm Support

    Answered by Mike_T on August 15, 2012 at 06:19 PM

    Now your form looks good in Firefox.

    I think that search engines do crawl framed content. However, that content most probably will be pointed to the destination iFrame page. In other words, user from Google will be directed to you form on our website.

    If you need any further assistance on this, please let us know.